How restaurants acquire and retain consumers with Fetch

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How restaurants acquire and retain consumers with Fetch

trends & insights June 12, 2025

The restaurant industry changes fast. From evolving consumer tastes to supply challenges and price volatility, brands need more than a great product to get diners to notice. 

Their challenge? Getting consumers to show up – and come back. That’s where Fetch makes a difference. 

Fetch is the only verified platform that can acquire and retain consumers. With over 12.5 million monthly active users snapping more than 11 million receipts every day, Fetch has the scale to make an impact and the closed-loop attribution to prove it.

We help QSRs, fast casual and casual dining brands bring consumers through the door, then keep them coming back to build lasting value. Here’s how:

Turning first-time visits into lifelong relationships

Restaurant campaigns on Fetch both ignite and sustain real engagement. Fetch Points and verified purchase behavior enable brands to find and engage lapsed guests, motivate repeat visits and build lifetime value.

  • 24% of new and lapsed diners returned to make another purchase in the 3 weeks after a brand’s Fetch campaign
  • Those repeat visits drove over $1M in post-campaign sales

    Source: Fetch Internal Data 

When 1 in 4 new diners return post-campaign, that’s more than a win. It’s momentum. 

A smarter path to loyalty

Fetch gives restaurant marketers a smarter way to drive results. Campaigns are quick to launch, precisely targeted and built to perform – with every touchpoint verified through real purchases.

  • Acquire new guests based on verified dining behavior
  • Retain customers through repeat-driving incentives
  • Measure performance with confidence and clarity

When every visit counts, Fetch delivers more of them – backed by performance you can trust.

 

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Get In Touch: press@fetch.com

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