How Fetch helps restaurants boost trip frequency and brand loyalty
By Team Fetch
May 12, 2023
Today’s restaurant brands face a two-part challenge: reaching new guests, then turning them into lifelong customers. With Fetch, America’s top restaurants can do just that.
Fetch for Restaurants is leveraging powerful insights, serving personalized offers that drive repeat visits for our restaurant partners. Here’s how your restaurant brand can tap into the power of the Fetch app.
Why restaurants–and guests–crave Fetch
Millions of people use Fetch to decide where to eat tonight, tomorrow and next week. Fetch rewards points for every receipt snapped in the app, regardless of which restaurant—or store—a shopper visits. Customers earn extra when they visit Fetch partner restaurants and redeem offers in the app. Once rewarded, shoppers can cash in points for popular gift cards, merch, sweepstakes and more.
Last year, over 14 million Fetch users snapped a restaurant receipt on Fetch, sharing more than 335 million item-level purchases throughout the year. This visibility into guests’ dining patterns and preferences allows our restaurant partners to craft dynamic, purchase-based offers and messaging in the app.
Here’s how Fetch is helping restaurants increase repeat visits and build lasting brand loyalty with an app their customers love.
Restaurant brands use Fetch to meet business objectives
Encourage visits with daily app engagement
The Fetch app is full of features and incentives to keep guests coming back – and to keep our brand partners top of mind.
- Daily Reward – win free Fetch points daily
- Social features – eat and compete with friends
- In-app celebrations – a different celebration with every snap
- Personalized experiences – custom offers and messaging
Drive incremental sales with dynamic offers
Fetch offers are custom fit for each restaurant partner, allowing them to achieve specific business objectives and adjust campaigns in real time to maximize efficiency.
Restaurants use our purchase-based targeted offers to:
- Launch new menu items
- Conquest against competitors
- Drive repeat visits
- Expand market penetration
Inspire lasting brand loyalty
A variety of tempting offer types in the app allow our restaurant partners to create long-term brand loyalty, even after Fetch shoppers devour their campaigns.
- Progress bar offers encourage repeat visits and discourage restaurant switching
- Spend threshold offers build bigger checks
- Micro loyalty offers encourage regular visits and purchases
- Clubs deepen loyalty across a brand’s locations and menu offerings
Analyze and optimize the guest journey
The item-level data captured from restaurants across America allow our partners to
influence every step of a guest’s journey – from brand discovery to their first bite and beyond.
- Create awareness—guests see restaurant offers in the app and in Fetch communications
- Grow engagement—restaurants target audiences with offers designed to connect and reward
- Convert and retain—restaurant brand partners achieve best-in-class Verified Incremental Return with direct attribution
Measure performance and maximize impact
Fetch Verified Incremental helps restaurant brands evaluate campaigns with precision. Brand partners can then adjust offers in real time to maximize marketing spend and drive more guests to their locations.
- Measure performance with verified purchase data, not projections
- Serve up perfectly crafted offers to precisely segmented audiences
- Adjust offers to ensure the greatest return on investment
Amplify your campaign with Fetch Media
Fetch Media supercharges campaigns with hyper-targeted communications to new, returning and potential guests. Our partners have access to a full-funnel suite of messaging: in-app carousels, mobile inbox messages, push notifications, emails and social media.
- Leverage the same purchase-based targeting that powers Fetch offers
- Drive up to 60 million impressions with premium app placement
- Deliver personalized messages throughout the customer journey
Fetch powers America’s favorite restaurant brands
Some of America’s favorite restaurants are using Fetch to find new customers, drive repeat visits and inspire lasting brand loyalty. Check out how Fetch for Business is serving up powerful results for our partners in the app.
- 33% Increase in Trip Frequency for a National QSR
- Maximizing a Burger Brand’s Customer Lifetime Value
- Increasing Sales for a National Casual Dining Brand
Drive incremental sales in a snap
Fetch for Restaurants helps partners like Chipotle, Arby’s and Popeyes leverage millions of restaurant receipts to create purchase-based offers.
Interested in powering your restaurant brand with Fetch? Get started with a demo today.
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