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People at a restaurant eating burgers

Case Study:

Restaurant - Customer Acquisition

Fetch drove $1.8M in new customer sales and acquired 99k+ non diners

Business Issue

Bringing new diners into locations while driving spend

A national QSR brand partnered with Fetch in order to achieve their goals of acquiring new and lapsed customers and drive incremental sales growth.

People at a restaurant eating burgers

Fetch's Solution

A 360 degree customer view

Working with the brand, Fetch ran two offer programs; national and segmented. The team further broke up segmented offers to target new and lapsed customers in order to help gain share of wallet and acquire new customers.

Value & Results

In just 12 weeks, Fetch was able to help the QSR brand acquire 99,500 new customers and 26,813 in lapsed customers leading to $2,285,944 in sales. Redeemers that were new customers spent 85% more than the $10 threshold during their initial visit. The redeemers who were lapsed customers spent 81% more than the $10 threshold.


total promotional sales


incremental sales list


total trips captured

Tap Into the
Power of Fetch

Request a demo and learn how Fetch's purchase-based offers can drive your brand forward. Get started in as little as two weeks.