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buttery english muffin with strawberries and orange juice

Case Study:

CPG - New Buyer Engagement

Leading breakfast brand’s average weekly sales increased +5.6% during promo period

Business Issue

Increasing presence for a popular product

A leading breakfast brand’s product was underperforming in a number of regions in the United States: East, South, and the Midwest. The brand team needed to increase sales and bring new buyers into the brand.

buttery english muffin with strawberries and orange juice

Fetch's Solution

Deliberate targeting with strong incentive

Fetch developed an in-app promotion that targeted breakfast category buyers who had not previously purchased this breakfast brand. Users received a high value incentive offer to drive purchasing behavior. The remaining Fetch user base also received a separate offer to increase buy rate of current breakfast brand buyers.

Value & Results

The campaign acquired 77k new buyers within the promo period with 27% of them making a repeat purchase within 3 weeks. The program was also able to successfully reverse the declining sales trend and increased average weekly sales by +5.6% in the states where the offers ran. While in the states where the promo was not live, the breakfast brand's sales continued to decline, proving the positive impact of the Fetch offer.


total sales


new buyers and 27% repeat purchasers


increase in share of wallet for category buyer offer redeemers

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